rokformecommerce.myshopify.com

Poor customer service

I create a ticket and they answer that I need to call them… useless

I ordered my case just minutes after ordering my I phone X. But somehow I got my I Phone almost 5 days before I got my case and glass screen protector. There is no template supplied for the glass screen protector to help in the application process, and even with trying to be extra careful when attaching it, it is still not centered. And the back of the case has an engineered hole in it that cuts off the Apple logo instead of centering around it ... Pretty disappointed all in all...

Was supposed to ship on Nov 3, called in and was pushed back to November 11 leaving me with an unprotected phone.

Been using rokform for years including car and bike .samsung s7 only available clear used dor 1,week rubber gasket has separated from case.left message customer service to date no response