rokformecommerce.myshopify.com

Not impressed by the protection at all

I’ve owned a rugged case for 3 years and loved it. This was a replacement. The MagSafe charging feature doesn’t work. I have an Anker charge stand the phone is suppose to magnetically stick to and charge. This case won’t stay on it. It just falls off. I have a magnetic phone holder in the car that holds your phone magnetically using the MagSafe feature. This case doesn’t do that either. It just falls off. I called customer service and had to wait for someone to call me back. I missed the call. I had to call them back. The employee on the phone said they could send me another case but is afraid it might do the same thing since there had been no changes to the case. I explained my old rugged case did great! And this case is supposed to to have 10x more powerful magnets. They basically talked me out of sending me another rugged case and talked me in to sending a crystal case instead of I really didn’t want a crystal case. I like the rugged case. I just wanted a rugged case that worked correctly!! I will see what the crystal case is like and if it works. Not really satisfied.

Other than quality shipping was good and the case was perfect

Does not fit the phone very well… to loose….

Not happy with how much correspondence I have received from you after my purchase.