Pedal Genie

The one pedal I wanted to try wasn’t in plus it couldn’t be purchased even if I could get it.

The whole idea of subscribing is based upon getting pedals as soon as you want them. This is not the case. When you make a wish list of the pedals you want, it will be your fault when there is a large delay in getting pedals. I've had multiple emails from pedal genie explaining that I'm not receiving pedals because of the pedals I chose. I don't see myself being subscribed too much longer based upon pedal genie telling me it's my fault I'm not receiving pedals. Instead of improving the business, they could stop blaming customers for how things are done.

Really wanted to be a paid subscriber of this service for life. Got zero help. Support was nonexistent.

Joined a couple weeks ago. After my first order, the website (wishlist) stopped working. I got an email reply that “sometimes our wishlist doesn’t work.” It’s been a week now and they have stopped replying to my emails and no one answers the phone.

Would not help me. PERIOD !I