nut-tag.myshopify.com

You fail on every level

We purchased two watches for our residents and have never received a receipt despite contacting Nuttag over the phone and email on each occasion.

Still waiting for a refund

Ordered and paid for 2 Gps trackers got 1 took a week to get it to work, emailed to ask where other one is got a email back saying sorry and will be getting sent out immediately took about a week before it was sent so over 2 weeks before I got Second one. Then the First one I got some bite marks on it becoz first time got put on with Cheap shit collar that come with the tracker came off. Then I complained about how slow with how long it took to send out the one I did not get, gave me a refund of my postage ( a big $16) then I ask if I could get a new case to fix the first one,she asked for pic I send then 17/8 told me would find out for me , I’ve never Heard back yet. I have now find out it does not charge now since chewed. I understand that it was my dog that has damaged it due to the shit collars you supply with them and The worst customer service I have ever received I feel it should be replaced free of Charge or maybe I should return them and Demand a refund. Considering the cost of the units the collars supplied should be a better quality.

Bought this a little over 2 weeks ago and hasn’t worked from pulling it out of the box. Have requested help via email but told to contact support. Can’t ring support as you have to book a time in advance. For someone who can’t book in a time this is incredibly frustrating. I’ve asked multiple times for a direct contact number to no avail. Have since requested a refund and request is so far being ignored.