Fantastic Customer Service
I purchased a 6 year old Seraphim Pedal used. Once I started using it operating issues developed. I contacted Neunaber Customer Service and arranged to have the unit repaired.
What a fantastic Customer Service, the care and attention I received was both refreshing and welcome. Cost of repair was much lower than I'd expected and the turn-around time was less than 10 Days.
Going forward I will place effect pedals from Neunaber at the forefront of my selection due to; #1 the effect/performance are fantastic, and #2 the Customer Service is fantastic.