Native Union Online Store

Good quality

The Native Union website was nicely designed. We love the products and will be ordering more items soon. The DHL tracking was disappointing and failed to provide updates throughout transportation. Creating a Native Union support ticket is not intuitive and could be improved. Overall, we love Native Union and are happy customers.

I received a replacement Zebra Ball cable. The warrantee is fantastic! Received a new cable at no cost to me. I will recommend the Zebra line to all that I come across discussing cables. Unfortunately, there was a hiccup in the warranty process. I sent an initial email asking for a replacement. Having not received a response, I called Customer Service and they generated a email asking for a reply. My reply and the initial email were not sufficiently matched and went into limbo. I had to call yet again and the issue was solved with an immediate replacement order processed by Customer Service. A little inconvenience but alas, I have received a great replacement. Thank you!

only thing was I paid for express 2 day shipping and received it in 4 days.

Did great, got the replacement cord within a few weeks of it breaking.. would have been 5 stars for ease of replacement except a newer cord broke in the first place.. thx