Consistently outstanding
I've placed at least two dozen orders with Music Direct over the past 4-5 years and every one has been a positive experience. Consistently excellent customer service, fast shipping, items are very well-packed and arrive securely. An excellent selection of records and quality gear. The website is among the best, with very helpful descriptions and accurate info. I have rarely used the generous 60-day return policy, but when I did there was no hassle or reluctance, they readily honored the policy.
Highly recommended.