Mobile Pixels

The product arrived damaged/display huge scratched/ When turned on a scratched is not a beautiful/ painful to wathced.

The stickers came on the wrong side of the magnet so I have to peel them all off and try to restick them. Which is its whole own issue because half of the extra stickers that came with these were stuck to the box it came in… not thrilled.

Here is the timeline of my experience: 6/13/22 Ordered trio screens -Bought the Extend shipping insurance -Tried Blackcart "try before you buy" (Awesome!) 6/17/22 Received origami stands (Cool!) 6/20/22 "You should receive your screens by 6/22"(Okay, great!) 6/22/22 *No package* (Well, okay that happens... let's wait a little more) 6/24/22 "Try period completed" - You've been charged $571 (Okay... but wait a minute, I did not even see or touched those screens yet...) 6/26/22 "Hello? Where are the screens? Thanks" -"The order is shipped separately, your second package will be delivered this week. If you would like to return the products, please feel free to contact us." 6/29/22 "Your package might be lost" (Okay! Glad I bought the Extend coverage!) --> Hello Extend, how can I file a claim? 6/30/22 "This is Extend, we need a contract number" - Oh okay, where do I find this? - You should have received a code - Hmmmm, apparently not. 7/1/22 "Use your email address to file a claim on Extend" 7/2/22 "Alright, Extend and MobilePixels, here is my email address" 7/5/22 "Hello? Any update" 7/6/22 *Crickets chirping *Still no screens in sight Have a great day y'all!

There was a misunderstanding with my order and multiple employees gave different answers and reasons why, confusing the situation more. Overall the customer service reps were rude and ill-informed, causing something that should have been explained easily and clearly into a two day ordeal. Really terrible service from start to finish. Peter and Jessica were especially rude.

Shipping was delayed After shipping I got an invoice for almost 100 euros