Shipping / Logistics / Communication Could Be Better
1) I purchased a stand and display, then returned and bought 2 more sets. These are Christmas gifts, so asking for a review now is premature,
2) The first order arrived via UPS and was A-OK and complete, packed well and not damaged, but the second order was divided - the stands were fulfilled by Amazon (?) and the screens shipped via FedEx and were delayed with no tracking updates for a few days,
3) The shipping info did not indicate the order split so the package from Amazon was thought to be part of another order (again - Christmas time) which sent me scrambling to find out what happened.
4) There was no indication that the order had been divided in any email I received - I had to go to the website to find that out - and it almost gave away the gift.
5) The Amazon parcel looks like someone drove over it, and the items were just stuck in an envelope - NOT A BOX - so I won't know until 25-DEC if the insides are okay.