Prompt Customer Service
I had an issue when I first ordered it and so I wanted to cancel it. I contacted the customer service by email and I got the email immediately within an hour and it was cancelled within 2 hours. Since I ordered using paypal, the refund was provided immediately
Coming to the actual order, it was very easy to order my ROG Phone II. The phone was sent through fedex and it also required a direct signature which is good. It was packed very cleanly and the box was sealed with a brand new phone inside. So Overall 5/5.