www.mobileadvance.com

Purchase was smooth, delivery was prompt, device works as expected.

I wanna thank Mobile Advance for their great customer service on helping me get the ROG Phone 3. The most unexpected is that I received a call from them on helping me review the product and reminding me what the phone can do and the service availability on the network for GSM phone service. Honestly I really appreciate the service on preordering. The ROG Phone 3 has finally hit the US. This phone is very powerful indeed to where multitasking does up hold the status. The battery life is very outstanding for a full day of use to where I didn't have to worry about charging. As for using T-Mobile service I am able to make calls, video chat, as well text message. As well as using my data for the internet. With the updates from ASUS I'm able to use VoLTE in my area. The one I own is 16GB RAM with 512 GB storage. A massive powerhouse from my experience to where games are really in full effect on help bring the most out of the system.

I had no trouble navigating the website and placing my order. I got informed of any changes to the shipping status and was able to track my order as I arrived. Having e-mail communication to confirm my order also helped put any concerns about the transaction at ease, since I've never ordered from them before. Package arrived with no issues.

Great product and timely delivery.

Over the last few months I've had quite a few experiences with Mobile Advanced and I can't say that a single part of it has been negative. I have purchased the ROG 2 Kunai Controller directly from the Mobile Advanced website. They shipped it that same day and it was here in just 2 days - what's more, they were the only website that had the item for list price. Every other listing was scalper prices. However, my experience with Mobile Advanced goes a little further than this one purchase alone. I ordered the last 12GB RAM and 1TB storage of the ROG Phone 2 via Mobile Advanced Amazon's page. I had previously seen this same item on their website, however at the time I was unable to purchase it, and then was unable to find it for list price anywhere else around the net. Well, lo and behold I make the order and the phone arrives in just 2 days. I check the box and it's what I ordered, and I go to set up my phone when I see lots of Chinese characters and the wrong label on the back of the phone! Inside the box was a different version! I check the system settings for the exact specs and sure enough, it was the 8GB/128GB version of the phone. Dismayed, I quickly wrote a seller/amazon review and went to the Mobile Advanced Amazon representative. I explained the situation and asked if there was any way to get the proper phone, rather than refunding directly. The next day, I was told that unfortunately there didn't seem to be any others in the warehouse and that if I wanted to proceed with the refund they would understand. I thanked them but asked one more time if there was any version of the phone that I was looking for. Once again, the next day I get a response saying they *just* got in a 12GB/1TB U.S. version of the ROG Phone 2, and if I would like to exchange. If so, once they receive my package with a return label they send to me, they will ship out the phone. I said of course! It's exactly what I was hoping for! So here we are - my package arrived today and sure enough within the hour of its arrival I get an email with information for my new phone. It should be here in just a couple days, and they even added an extra ASUS bundle as a thank you/inconvenience apology. But it wasn't even an inconvenience for me any less than it was for them, so it is all thoroughly appreciated. I don't often receive support where the slowest aspect of the customer service is shipping - even less often I feel like you have said support team truly going out of their way to fulfill a customers order, especially after my initial response. Regardless of what's to come, I know that Mobile Advanced will make it right. 5 Stars on the ROG Kunai. 5 Stars on the service during the ROG 2 mishap. 5 Stars for Mobile Advanced.