I'll start by saying that
I'll start by saying that House of Marley is a brand I absolutely love, and I own several of your products, which are all excellent!
This time, I purchased two pairs of wired earphones, but unfortunately, one of them is completely defective.
My computer and phone often fail to detect them, forcing me to unplug and plug them back in multiple times just to get a connection.
On top of that, the volume constantly fluctuates on its own, shifting from very loud to completely muted without me touching a thing.
Unfortunately, I am really disappointed and have no idea what is wrong with this pair.