Lorex - Shopify - UK

Eventually recieved everything I ordered. Ordered 3 internal cams as well as external system with NVR. But only 1 was recvd. Cluster service guy told me it would take a week to resolve as I had to phot what I got . Outside and inside of delivery box and e mail it to them.. I told him I wanted it sent within 24hrs of them getting y email. I paid by credit card and said I'd cancel the order based on they hadn't met thier side of the contract that I paid for the goods.. I also stated they would be responsible for return postage and collection. The other 2 cameras came the following day . I put it down to the stubborn agent who would not bend from his personal position. As it turned out they were able to resolve ASAP

Shipping was a little slow but every time was good in the end.

A1

Arrived quick enough

Took a while to arrive, didn't get much up date on the whereabouts or delivery method of my order, i was given a reference number for Royal Mail however the reference number was unknown. Company really needs to update this part of selling on line