*Legacy* Turtle Beach UK

Bad

Doesn't work won't turn on, on multiple xbox

I had a replacement product sent out to me and that had the same issue! 2 of the same products faulty! Not happy as turtle beach are supposed to be the top of the gaming industry. I was then told that I wasn’t setting up properly!! I’m a director for an Aerospce company I can assure you that I followed the instructions exactly.

Customer service was awful when I needed help with the signing buttons all I got was referred to update my firmware

Not working yet and the customer support only reply back every 3 days - a live chat would have had this resolved over a week ago