HYPERX US

Horrible. I ordered a mouse and headset as Christmas presents for my son. I received the mouse but the the headset was not in the shipment like it stated on the box. I contacted customer service about it and they said they had to do an investigation into their warehouse. A couple weeks later they get back to me saying that they completed the investigation and there was no tampering with the package… yet it did not have both items in it. They told me I have to contact my bank if I think their investigation outcome is incorrect to get my money back. Unfortunately I used affirm to purchase these items and can’t go through my bank. I’m out over $100. I even contacted HyperX again and have received no response. I’m extremely frustrated.

Didn’t receive your item and when I emailed I didn’t ever hear back.

They don't work they suck I want to return them

Not even a couple months in and the USB dongle can't even pick it up and the mic would mess up from time to time and had to fix it

Still waiting my my order. Unacceptable