HYPERX US

Says “hassle free return” but it has been such a hassle trying to retune the item.

Sent to the wrong address, refused to refund or cancel the order. Then I get a random notice that it will be refunded after I already contacted my payment method to unauthorize the payment. I have the full transcript. Very rude customer service.

I messaged that my package never arrived, when it clearly said it's delivered. I want a refund for my order since I never got the item, on top of poor service. My selection of stores to buy from might change after this

Headphones didn’t even show up and I’m getting no help

Absolute worst dogshit piece of headphones I've ever owned. A pair of headphones from 2001 have better sound quality than these garbage cans