HYPERX US

My last set was fantastic all around. This new 'updated' version is SEVERELY lacking. There is SPORADIC audio crackling that is significant/frequent enough to be very annoying, the cups don't swivel for comfort, the LED is inconsistent when charging, the low battery chime seems to have no pattern? It chimes rapidly 2-7 times in a short span, then will maybe (?) chime a few more random times with no apparent interval, and then when it does die, there's no off chime to indicate, it just goes silent. Also, the cups are smaller, and they will hurt my hears after an hour or so. I'm not sure, but I believe the sound level is drastically lower compared to the last version. Max volume on my last set was comfortable to have resting on my neck and using them like speakers rather than headphones. This set I find myself having to turn the volume almost to max just to use normally. The silver lining here is that the fabric on the cups and the headband is better than the faux leather, so far. My last set started falling apart after 2 years of hard use. I don't expect this set to make it to 2 years. All that with a higher price tag? No thanks.

The audio is ok but the echo is bad on ps5. I wouldn’t recommend if your friends hate echos.

Shipping was slow and didn’t deliver in the expected time frame and fedex shipping is horrible.

Mouse doesn’t work

Took a very long time for my order to ship.