HYPERX US

This headset doesn't work for Xbox Series X could I please exchange for one that does?

Basically didn’t offer to do anything about my problems since damages weren’t covered under warranty. But if you guys continue to make cheaply made products then a damage warranty will be essential or else people will just look elsewhere. At least I got responses from you guys and even a discount applied after an order which is why I’m not giving one star.

Many headphones with slight differences hard to know what I'm getting and need

Shipping was fine.

Glad they refunded my headset that didn’t arrive, but not glad that they lied about sending a 2nd headset instead of a refund as requested.