HYPERX US

No installation or possible troubleshooting instructions. Having to update firmware was a pain in the rear. Disappointing process for HyperX. But the product itself is great.

The audio jack that connects to the surround sound dongle does not connect properly and if moved in some ways causes audio loss in one or both ears. I have a spare from a past HyperX purchase that works but not super pleased about it.

U have to add more accessories in the box like extra ear pads and long cable because in the pc i can’t put it on cpu. Charging so if its long cable that help

Gave me what they wanted not the color I chose

Tracking doesnt seem to be working correctly. No idea when package is coming.