HYPERX US

Easy to order, very user friendly app, though when I first went to app it said something about a 20% off coupon but then when I went to check out I couldn't find where there was any coupon. Other than that it was an easy to use app and my order arrived very quick!!

Connection hiccupped and I had to reenter my address, but somehow the suite number was lost. FedEx and HyperX keep trying to direct me to the other to get my package delivered. After multiple calls, FedEx phone tree AI routed me to a real person who said I could just go to the local distribution center for pickup. Note on package said the sender's (HyperX) phone tree was not helpful for completing deliver.

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Like I said on my review, the headphones are great, but please fix the software if you have a great headphones and great software that’s it the perfect headphones right now the hardware is really good but the software is a mess. Doesn’t work properly on Windows 11 and I really like the software at least the idea that you guys have on the ngenuity beta

Overall, the web experience was good. I didn’t notice much of a difference between the Cloud III and the Cloud Alpha models. Definitely better than the new G's Astro A20 X for sure.