www.hypershop.com

I experienced trouble with a HyperDrive hub dropping the image and displaying static. I reached out to initiate a return and in response was given troubleshooting instructions. I followed the directions to make a return and heard back from their support very promptly with some very baroque troubleshooting suggestions. I tried them without luck. When I returned to ask for an RMA and instructions on returning the hub as defective, I was met with total silence. I've sent 3 or 4 messages with no acknowledgement outside of a standard reply of "Received". I also tried calling the support number. I sat on hold as "caller number 2" for over 45 minutes before giving up.

Have you not been able to contact the service desk in America?

After two years the 100W port will not charge my MacBook while in use (with no other charger ports being used). Had to go back to the 87W charger provided by Apple. Disappointing.

The HyperDrive 5-in-1 USB-C Hub for iMac 24″ doesn't work. I will try to get a refund and send the unit back.

The display connected to the 30Hz HDMI port is blurry and grainy, even after updating the firmware. I filed a support request over 4 weeks ago, and still haven't heard back from Hyper. I spent over 400$ CAN for this hub including shipping and taxes, and still can only use a single external monitor. I'm very disappointed and frustrated to say the least. I wasn't expecting this.