I ordered the Hyperdrive Viper
I ordered the Hyperdrive Viper 10-2 with FedEx 2-day expediting for extra $21. Trying to get status was impossible. The Shop app was given as the way to track it but that app was unusable with a regular email address. No FedEx tracking was provided so emailed asking for it. I got no response after 3 email attempts. Finally late Sunday I got notice a FedEx label had been issued, but no shipping was showing until Monday. Product was delivered on Tuesday. Poor expedited delivery. Poor communication. BTW, I do like the product. I selected it after returning an Aukey 9-2 Hub that Aukey finally said will not work on my MacBook Pro M1. Suggest you re-think your communications for the future.