Hatch Prod - Shopify

The rise function is a great addition to the Restore 2. The shipping was fast and customer service is great. I am sleeping so much better and love the gentle wakening with a sunrise!

Really easy to onboard and set up. Nice to be able to change the alarms sounds and how long the alarm and light build up for - very customizable. The customer service from Hatch seems very responsive and accommodating as they helped me resolve some problems previously.

I use this in my treatment room. Mine stopped syncing. Customer service was superior. They sent a new one promptly. I missed it badly while I waited for my replacement.

I have a hard time waking up in the morning during winter, so I bought the Restore for myself for the sunrise alarm. I love it, and it truly does help me wake up better. But the thing I liked even more was the sleep routines I could set for winding down at night. I realized they would be great at helping my two elementary school aged kids learn how to wind down at night themselves, so I bought two more Restores for them. When they arrived, I realized I had bought them the second generation, and they were not working nearly as well as mine. I had never had a problem with mine. I contacted customer support, which was so easy, and they realized there was nothing they could do to solve the problem so they quickly sent me two brand new products, which I haven’t had any trouble with yet. And the sleep routines have really helped my kids settle in and go to bed at night. Not only do I love the product, but the customer service has been incredible, which I think sometimes is more important.

I absolutely love my Hatch Machine. I can’t sleep without it now. It works great and it’s super easy to use. It’s super sleek looking too. But most of all, Hatch Customer service is the absolute BEST. They were so beyond helpful and kind. They were quick to fix my problem. I would 10000000% recommend Hatch to ANYONE who asked me.