Hatch Prod - Shopify

This has been great for my little guy’s sleep. The first one we bought was a little glitchy and randomly turned off sometimes, but after not being able to fix it with the help of customer service (which was excellent, by the way), they sent me a new one completely free without me even having to ask for a replacement. I was very impressed with their responsiveness and all the help they gave me, and my son is sleeping so much better now! And I love the sleep stories, breathing exercises, and especially the talks on “big feelings”. Definitely worth the subscription in my opinion.

I was just thinking about contacting customer service for an issue when playing music one day, the team was able to reach out and send replacement immediately! Super helpful for busy parents who hardly find time to tap on all these buttons and go through screens for a solution for a baby product problem.

Perfect for white noise and gentle wake up. Just what I hoped it would be. Excellent customer service!

Hatch reached out about a technical issue and fixed the problem before I had a chance to even start looking into it. Went above and beyond for customer service!

I LOVE my hatch and the customer service for Hatch is the best! Thank you so much for giving me more restful nights of sleep!