ghostek.com

The hinge on these phone covers are crap and break easy.. Mine broke from 3 feet off table onto a 3/4-inch-thick rubber matte

Non- existent customer service I placed my order on the 12th of November. The order was shipped promptly and I was provided a DHL tracking number. Soon after, the DHL tracking wasn’t updating anymore so on the 24th I sent an email to Ghostek asking if they knew what was happening with my package. But they never answer back. On the 30th of November I sent a kind reminder.. but no answer. On the 7th of December I sent another reminder.. but again no answer. On the 8th of December, I go package hunting at 2 of my local post offices and I was able to find the package which changed delivery method mid-journey and was handled by the local post office service now. Anyway, at this point I am happy because even after 1 month I got my package but instead of an iphone 15 case I was sent some kind of a foldable case. So now I ve sent my 5th email requesting a full return and refund + the additional costs of local VAT and import taxes I incurred with little faith that I will ever receive an answer. Ghostek seems to be living up to its name, ghosting customers. I just hope someone from the company sees this and gets in touch. I have no interest in your products anymore and I just want my money back.

Customer Support immediately launched into insulting the customer when customer was given inaccurate information

Case was delivered super late since it was delivered to the wrong address. I reached out to ghostek and never got a response back.

It was a horrible purchase. Lasted 2 days