I am trying to return
I am trying to return the 2 ryokos and can't get a response for a merchandise return authorization, all I get is advertising or standard response and no information that I've asked for. I think this company is a sham. This has gone on for over a week. You are stalling so that the 30 days return policy will expire and I won't be able to receive a refund. You are not a reputable company. A different person sends an email every day but no one responds to my questions.