It took 3 weeks after
It took 3 weeks after I ordered the device and it came without a SIM card. After much communication, the SIM arrived about 10 days later. I installed the card and powered it up according to instructions, opened the site and shot the icon as directed. I followed the directions in the instruction manual to the letter several times. All I get is a “No Service” message. I am totally disappointed in the device and would like to return it, as well as cancel the additional 3GB I signed up for. How doI do that??