Ryoko

when i receive my order i will tell you.

No customer services

This was the worst purchasing experience I have ever had. On the 12 of May I phoned Ryoko and Violata immediately, your sister company. I may not have spelling correct. This call was no more the 5min after realizing, my error. I wanted to return the item per purchase error. I was told it was already on its way to me. Knowing it was not I phoned again, hoping to speak to a knowledgeable agent who had the power to immediately stop this item from being processed or packaged. I was told I must go through PayPal since the item was confirmed through them. I phoned PayPal. PayPal informed it is only a credit assurance company. It only processes credit card payments. PayPal therefore; is and was never, responsible for refunding. When I received the item more then two weeks after my initial error in purchase, I was told all three companies were working reviewing this error by one of your agents. All three companies would then get back to me in email, Not True. I have been bombarded with daily emails from your company scams to then purchase services and additional items. I want them to stop and want to be compensated for this misinformation, and daily constant email annoyances. These are terrible sales techniques to Fool/ Scam senior citizens. It was only then when I placed my credit card for purchase, that I was tm taken to a page that wanted me to purchase an additional internet plan. An additional subscription to this box purchase was necessary for it's function. I was scammed. I have explained my dissatisfaction four, or five times both in telephone explanations, and written notation. Your Customer Service is terrible you Customer Service Personel is extremely poor in documentation. I have repeatedly explained that I am a senior citizen. I do not have WIFI, Web T.V. or a Comupter at home. I want a refund of an unopened delivered package. I was told not to place the item back in the mail as refused, to the address mailed from in New Jersey, U.S.A. It will not get a refund that way. I was originally made to think I was making a one time purchase of 89.00 and this Ryiko Violata box would produce internet. I was under the understanding the box was something as my television antenna the connection, free to receive television reception. Since Elon Musk and Space X, are placing additional satellites above our earth, I thought this was possible, Not So. My income does not subsidize WIFI. Grave mistake, I am now not able to buy my medicines for this month. Despite what the world thinks 90% of Americans a poor. Survival here is just as threatened. Hurting those further through a miscommunication or held back truths is not the way to prosperity. In the end your firm will pay a much higher price for these actions individually and as a whole entity.

Instructions really bad - still unable to use the thing

don't work