filmneverdie-com.myshopify.com

Hello, I sent you an email for asking the number tracking of my items but you didn't reply yet. I really want to know where are my items now please... Thank you in advance.

Great prices for quality products, however service is quite slow when it comes to confirmation of posting products, and responses to emails etc. Otherwise all is good :)

Though the service was good, i am very disappointed at how they treated me, in regards to my purchased item being sold out and them sending a replacement of less quality and not giving me what i spent worth of film. Very disappointed at their customer service.

The prices are way to high, almost double (in some cases and between $50 and$100 Australian more on camera and other principal products) on what the USA customer pays. I am talking about in $AU and that’s including postage (on orders of 10 rolls of film for example)… Lucky I believe in supporting locals first.

Unfortunately, I can’t say I was satisfied with my order. I received Polaroid film labeled with a sticker stating, “This product is warrantied for 24 months. ” However, when I contacted Polaroid's support team about this, they confirmed the actual recommended use period is still just 12 months. I’ve had a similar experience with another retailer who claimed their wholesaler extended the warranty—but warranty is not the same as expiry or best-use. Warranty typically covers defects or malfunctions (like a faulty cassette), while expiry refers to how long the film performs as intended. Mixing these terms can be misleading. I had hoped FilmNeverDie would be more considerate than the other retailer, but I actually received even older stock. (I placed my order in June 2025, and the film’s production date was August 2023. ) Additionally, I ordered five rolls of Portra 400 film, which arrived unboxed—so I couldn’t verify the expiry dates. Since film quality depends heavily on freshness, expiry information should at least be clearly marked on each canister. I would like to order more products in the future, but this experience has made me hesitant.