order process and delivery time
The order process and delivery time UK to France (via DPD/Chronopost) was quite fast.
Tax / Import handling and payment was easy and fast through DPD service.
Just one unlucky thing and maybe not the fault of DroiX, one of my ordered Anbernic RG353M device had a tiny scratch on the display. Sad thing, but with the protector glass less visible.
Overall the customer service is great and friendly.
I highly recommend ordering at DroiX, even when it is more expensive than in China, but the faster delivery, return policy and service is much better.