DrDrone

Clear, easy process to purchase online and a quick delivery across the country. I would definitely purchase from DrDrone again.

I am being asked for a review before my order has arrived, due to the Canada post shutdown. Awesome service so far otherwise

service and shipping was great

Purchasing experience in store was great. The primary person I dealt with was fabulous, very personable accommodating and professional. Following the order I did have a question regarding the way the invoice was written which caused some confusion on my part. (It was my confusion not an error). However when I called I got an employee who was there when I made the order, but not my primary contact. My inquiry was met with hostility. I was not making accusations but seeking clarification. I was met with an attitude of hostile tones and being cut off from speaking. This caused the discussion to be much longer than it needed to be and far more argumentative. Both completely unnecessary. We did eventually get on the same page. However this came about only by me giving the Dr. Drone rep the impression he had won a non existent argument. It would have worked much better and quicker by working together to clarify the differences I was seeing in the invoices rather than jump to a conclusion I was making accusations and treating me with such hostility. This dropped the overall experience from a 5 star to a 4 star. A great experience to start, with great delivery to complete the transition. However one employee took the overall experience down several notch he’s. Company reps should never speak to clients this way. Don’t start a fight with a client, work with them. I would recommend some interpersonal communications training. I wasn’t going to provide a review except I kept repeatedly getting review requests. I would still do business with Dr. Drone as the good far outweighs any bad.

Glad you guys shipped my drone when you could. Hope you ship the electronic ND filter that was ordered with the creator combo when it arrives in stock. It was removed from the bundle I initially purchased and was hoping to received.