customer service
The service i recently received stands out. i bought a pair of Decibullz at a local sporting goods store for shooting and riding my motorcycles. However, the included tips were too large for my ear canals. After contacting your service department, i was sent, no charge, a set of smaller tips, which work just fine. The ear plugs do a great job, but the personal service i received is what will make me a repeat customer. Experiencing that you stand behind what you sell, not just in word, but deed, insured that i will recommend your products, and know that others will too.