Caseles

Shipping took a long time and I received the wrong item—I ordered a case for an iPhone 13 mini and received a case for an iPhone pro max.

I went with a more expensive case thinking it work better the less expensive ones. I was wrong, this case won't stay on the upper part of the phone. I took the red protective tape cover off and it was alright for about an hour. I would not recommend this to anyone.

Although Caseles is based in Florida, like me, I was advised that a return would need to go back to China and would cost close or more than amount I paid for it. That’s not a good solution for US buyers. I don’t mind paying a normal return shipping fee, but had I known that I’d need to return to China, I would not have purchased it. I’d love to hear from Caseles with a more palatable solution for a return.

I will revisit the review after your representative contacts me to help me troubleshoot the magnetic charge pad and battery charger

Really liked the product, but shipping for my phone case took 3 weeks. No auto tracking from Caseles, they emailed once when product left China, never again rec'd a notification.