britishaudio.com

That was not the right fuse for the Nord Stage 3 compact, and for me to ship it back from Hawaii would cost me more than I spent for the fuse:(

Shit service

Horrible

I purchased a "service manual" from you a month or so ago for a Trace Acoustic Cube, order #8526, despite finding the incomplete service manual available at any number of free sites across the internet. I purchased it from you thinking you'd be an authorized seller of the complete service manual, but the copy I got from you was identical to the free version online everywhere; the parts listing page for the preamp board was missing, the other parts list page was duplicated. I wrote to you twice via email, and received no response. Granted, the purchase was only $1, but still, combing the internet and reselling what is readily available free is unethical. I would like a refund, or a complete manual. I am more disappointed in your complete lack of response than I am losing $1.