www.dronenerds.com

Took package right out of the box and went to use and it does not work.

Excellent customer experience.

I have not received the drone, it has not been shipped, and DN is being unresponsive (I have called twice and was told twice someone would look into it and no one called me back). I would like to process a refund.

Still waiting for the delivery FedEx has been uncooperative. In delivering, please reset via UPS or other shipping company.

The item in the picture is definitely not what you’re receiving. Item claims to be open box but shows up with physical damage like it’s been crashed before. Contact customer service sounds to me like this is not the first time this has happened. Then after returning the item they only provide a partial refund, even though the item was not described correctly and showed up damaged.