avatarcase.com

avatarcase.com

2.5
Based on 583 reviews
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Traci

I ordered a black AND

I ordered a black AND TEAL case from Avatar. It said it would arrive about 2 weeks before I was supposed to get my phone, so I ordered the case thinking I'd have it already and be able to keep my phone safe as soon as it got here. That did not happen. I messaged Avatar and they didn't even look into the issue until I messaged them a second time. They told me the item was for preorder only (NOT mentioned on the site AT ALL), and that the case would be sent out at the end of the week. A whole other week goes by and I message them to check in on the status of the case. I get the EXACT SAME EMAIL as the week before. So I message them AGAIN saying that's ridiculous since it was supposed to be sent out at the end of the last week. I finally get thebcase after that next week. However, it's all black.....no teal, like I ordered. I message the company about this and they say they only have black available This company LIES and MANIPULATES you into spending money on products they don't have, and they are completely disorganized in how they handle everything DO NOT BUY FROM AVATAR GO LITERALLY ANYWHERE ELSE
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Andrea L.

I received an email that

I received an email that the case had shipped. I tracked it for 5 days and read "USPS awaiting package". When I emailed the vendor I was told the case was sold out. I asked for a refund but was told I couldn't be refunded due to my case being in transit. When package arrived the case's box was smashed and torn. I ordered a clear case yet I received a black case. Very unhappy.
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Rebecca H.

Horrible service Do not recommend

Horrible service Do not recommend this website and there products are made cheaply
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April T.

Terrible customer service, not helpful

Terrible customer service, not helpful at all. Lie about giving you a discount, sent the wrong items, and took a month to get my order after repeated emails back and forth.
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Shane R.

Not good

Not good
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