I ordered 2 of these
I ordered 2 of these a couple years ago, one was on the wife's Amazon Fire cube to tv. The other was to be used on my computer pc, but ended being DOA. After trying to use it about a year or so later, connecting my Geerfab DBOB to Panasonic BD820 Blue ray player, and then multiple swaps with the wife's working cable, to verify that my cable was dead, I notified AA, got an RMA, they quickly sent out a replacement, after they verified my claim, ultra fast. The new cable is on my computer pc monitor that I am viewing at this time. I know that sometimes products don't always work out of the box. My 35 years as an audio buff purchasing many products over the years, but also as a mechanic and welder since the mid 1980's. Sometimes quality control at the manufacturing level misses things, especially when products are made by the dozens, or thousands every day. Audio Advisor made things right, in outstanding fashion, which is why I recommend AA to whomever is looking for A/V gear and accessories. Great customer support, BTW, this is a great cable, very clear, great build quality, especially for the money spent.