Audio Advisor BigCommerce

When I ordered it the process said in stock then two days later received notice it was not. It did ship before the last expected date but I still think the wording system failed.

The customer service rep was great BUT your use of Fedex for returns as unsat. The Email you sent didn't work. bringing it to two different Fedex shipping centers also didn't work. I was being steered toward yet another store on the far side of the city. I gave up, typed an address, included the RMA and paid over $20 for the return. So far no indication anyone has received the return much less processed it. No, great phone service and crappy carrier.

Product was fine solid quality, felt price was on the high side for what they were, But overall satisfied with product. Shipping was sub-par from previous orders, had to contact customer service to verify order was placed. Shipping took way longer than expected. may think twice before ordering from AA in the future.

Placed an order, after several attempts to get a status of the order via email with no reply, cancelled the order.

TOUGH TO GET PRODUCTS SHIPPED.