Audeze

Love the audio quality and comfort. Unfortunately been having some issues with usb dongle, my pc wont recognize it anymore. Worked fine for about 3 weeks. I have had to revert to usb c cable instead. The port works with other usb devices so doesnt appear to be a problem with the port Spent quite a while troubleshooting but couldnt find a workable solution.

Support is always top tier. Though I feel like they need more support people at the ready since the response times typically takes longer than the timeframe they insist is being met

Shipping was fast af

Love your products.

It's a REALLY good sounding wireless headset. However it ships with "sidetone" enabled and on mine that resulted in an annoying crackle that I couldn't get rid off. You need to install the app to turn that off, and then the crackle goes away. It's handling of Dongle plus Bluetooth makes some sense I suppose, but I found it really annoying, my IPad would notify me despite being 20ft away downstairs, and I'd lose game audio for multiple seconds.