amcrest.com

For the price point they work well. of the 100 cameras I have over various locations I have only had 1 or 2 failure cameras. Support is not the best. The only real complaint I have if you have many locations each are silos and would be nice if the software could stack them into a single pane of glass.

Technical support is awesome and timely. The RMA department, on the other hand needs a kick in the rear. Very slow response time. But overall I'm happy in the end. I hope Amcrest figures out the problems with the firmware on this AD110 camera. I received my replacement this morning. I'm kind of scared and hesitant to install it. I don't want to go through this nightmare like I had with the first camera anytime soon.

Had to purchase a PoE Injector after the fact to get my camera going. Straight from Amcrest was fast enough and trouble free.

Good customer service.

I found the quality of the cams, wiring, hardware and packaging good. The picture quality in 4K is fantastic and the audio is pretty good. But the setup of the cams into the apps is harder than expected, NVR setup was also not that straight forward. Had to make modifications to my router to get it to work outside my network. If I did not have the knowledge I do in networking and IP it’s likely I would have sent this system back. Ring, Nest and others are MUCH, MUCH easier. Also the cloud storage is WAY overpriced!