amcrest.com

I have 4 cameras in 4k resolution and they all timing out and rebooting every 15 minutes, so I need to wait and reconnect. Very unhappy with my purchase. Please don’t buy.

I'm giving Amcrest one star for the lack of professional etiquette that was not provided. The woman on the customer service line, during my phone conversation, told me "Yeah. Yeah." and proceeded to hang up the phone. I just called to verify information one my NVR purchase. Totally unexpected and unwarranted. So, the moral of the story: If you called Amcrest customer service line and you get a woman [her name eludes me at the moment], then just hope that she is in a good mood.

I never received my item and no one is helping to resolve the issue.

I purchased two Amcrest cameras on Order Number: 110066523 and then realized I would not be able to use them. I had not received an email saying they were shipped so I tried to cancel the order, but was told they were shipped. I was charged a restocking charge so I did not get a full refund which was unfair because they didn't tell me they were shipped so I thought I should be able to cancel my order.

Poor customer service