Outstanding Customer Service
I reached out to ask about a trade-in program for my original T-Series anamorphic lenses, and while Moment doesn’t currently offer one, their support team still went above and beyond. Szabolcs responded quickly, answered all of my questions, and even provided a credit per lens toward the new Mobile II versions, which was a really thoughtful gesture.
The entire experience was friendly, fast, and hassle-free. It’s refreshing to deal with a company that genuinely wants to help its customers, even when the answer isn’t exactly what you were hoping for. Looking forward to putting the new lens to work. Thanks again!