Great design
Design is great and storage is well thought out. You can tell they really put thought into its organization.
Material feels tough, and there is ample storage despite its size.
Just a couple concerns which time will tell:
1) I wish the laptop compartment/pocket was softer and more padding. The pocket is suspended and doesn't reach the bottom and the backing is stiff, which is good, but the back also feels a bit thin and washboard-like. With the minimal padding, it sometimes feels like my laptop is being pulled against the curve of my back.
2) Zippers are stiff! They are stiffer than any bag I've used. Maybe it's a sign of good closure, or maybe they'll loosen up over time, but I hope the stitching and materials hold up to the tugging required to open and close. The zippers are quality YKK zippers though, so I'm not too worried about them.
3) Zipper pulls are probably the weakest part of the bag. Simple nylon cord tied in overhand knot. Works, but feels sloppy compared to the rest of the bag.
4) Straps are on the thin side and feel wide. I have wider shoulders so not a problem but I can see how it might start cutting into you with heavier loads. Yet to try it out on a longer trip.
Overall, it's a great bag. It's well thought out and feels near-perfect for my day-to-day use. Just enough space while remaining slim and sleek.
Despite my nitpicks, I'm very happy with my purchase.