Vertigo Drones

They sell items that they don't have.

Keep getting system generated status report but no meaningful information. Requested a QUOTE for MAVIC 3E, MAVIC 3T and MATRICE 350 RTK. No response received.

My initial experience was good because the upgrade was turned around promptly. But my overall satisfaction is not good because the results we are seeing with the RTK upgrade are poor and we can't get any tech support for this problem.

They’ve done the best they could but seem extremely limited by the manufacturer. It took way too long for someone to get back with me. They might want to empty their voice mail because it’s full. This could be coincidence but I wasn’t able to get through until after I started inquiring on social media. Easy fix fast turnaround. Hopefully these batteries will last a little longer than one year or more than 15 charges.

I ordered before Christmas and delivery was supposed to take 3-6 days. With the holidays, I gave it 10 days and finally reached out. You got back the next day explaining the short supply and backlog of orders. Understood, but in the 2 1/2 weeks since I've heard nothing: no update, no estimated delivery, no "hey, we haven't forgotten!". B&H does that, so I know you could if it was a priority. Hopefully when the remote ID arrives it works better than your customer relations department. Two stars for at least responding to my first inquiry, but none of this makes me want to buy from y'all next time I need something drone related.