Positive Grid US

Broke after 2 days and customer service has not gotten back with me after multiple days

Poor amp and features

When do I get my refund???

Doesn't work after only 3 days using it. I tried the update 4 times. I want a return label and either get it replaced with one that works, or a refund

Positive Grid said the new Spark Go would not be available until mid June but I could prepay in May and it would be shipped to me sometime in mid June. Around the 1st of June I saw Sweetwater had them in stock. I contacted Positive Grid but only got a "it will be shipped in June but I could cancel my order and purchase it from Sweetwater if i shose to do so". Pretty crappy business plan in my opinion. After pointing that out to them it mysteriously arrived in the first week of June.