Positive Grid US

I was sent a defective unit and the support team had taken a long time to remedy the situation. My new unit would not turn on and would not charge

Support person was great at first, but they’ve got my dead cab now and I’ve heard nothing about replacing it.

Doesn't work. They want me to jump through hoops to prove it doesn't work, instead of taking the broken one back and sending another.

not enough customer service or manuals

You think we are idiots and don’t know what an amp is or how it functions… so at this point your only showing your ignorance