Positive Grid US

Customer service is almost nonexistent. Too many roadblocks. Really you need to have people answering the telephone or a chat feature, or some effective method of getting somebody on the phone to help and determining whether the product is a lemon or not. As it is, I’ll have to spend many hours to come to the conclusion, all the while living in frustration.

Need to exchange this item but customer service won’t respond to send a return shipping label

My Spark Link and Spark 2 shipped over a month ago. Was damaged in shipment and sent back. I was never contacted by Spark and I have never received my products. Jim Oas

0 can't get my issues addressed so I want to return but they say you have to wait weeks for response so they can tell you it's no longer able to be returned I have to contact finance company and let them deal with sinc we I can't get any help from positive grid so dissapointed

Does not stay connected. Delay when you switch channels via foot pedal