Positive Grid US

Not a good product

Wanted to love it. The known issue with the hiss is over a year old and they are still shipping these out with this defect. I sent mine back the same day but it took FOREVER for customer service to respond and my repeated attempts to contact them made me feel like they had forgotten me. They eventually DID give me the refund but the customer support level of communication and their wonky 1990’s help ticket system was immensely frustrating. They claimed they had a "problem with their system", but there was absolutely no problem when they needed to charge me, just when I was trying to get someone to respond to my many requests for status updates or confirmations. Spark 40. Nice if I didn't already own the Spark Mini. The Mini blows away the Spark 40 sound-wise. The Spark 40 was muddy and muffled. Sent it back along with the hisssssing Spark Cab. I'd give it 4 stars if it weren't for the absolutely maddening customer service at Spark.

My cab came in defective from the factory, a lot of buzzing, and then it stopped working, what the f!

Never again will I buy anything from Positive Grid!!

I don't think I'll buy another one