Positive Grid US

Took a day or two for it to actually ship but it arrived in perfect condition and seemed to be very well packaged. Unfortunately my QR code for the PreSonus says my serial number is incorrect

good place

Shipped pretty fast, Youtube videos on how to load software could use a little work.

I've contacted customer service a few times in the past and the reps are always willing to do their best to help. Some questions are harder to answer and resolve than others, especially via emails. A phone center would help immensely.

enjoy the spark amp the best, just needs to have the spark amp have extra input for a mic with its own controls, is wht i here alot on , blogs, youtube , etc.and my own experimnce .....i have to use a mixer,,,,,the next generation spark amp would be really top seller with few of those tweeks:.........add a mic so two inputs, 9cna be control separate or all in one channel,.lso need to be able to have a direct out so you can plug your soen you get in the headphone outputted to a PA or mixer to record the sound you hear in the headphones. .and an external speaker cabinet output so you can add a 2-12 or 2-10 inch cabinet