Delivery was quick, the footswitch is great, but the instructions to connect it with the amp and app could have been clearer. Maybe using illustrations would help
over 3 years ago
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Zachary A.
Generally decent to deal with.
Generally decent to deal with. Some odd pricing and discount issues from time to time and almost spammy with marketing. All that said, the products are great and the support is awesome.
almost 4 years ago
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Zachary A.
Positive Grid has a lot
Positive Grid has a lot of weird pricing issues and they are always trying to sell you more ... to their detriment IMO. I often have problems with codes and discounts not working or applying to what I want. Their support staff is always willing to help and has fixed my checkout problems multiple times. It just begs the question ... when do you spend the money and time to fix the root problem vs leaning on your support staff to cover the gaps in engineering quality?